Here are some tips you need to know more about our APP

Find out new ways to use our APP easily. Don't miss out on our tutorial tips!

 

Tip 1:Quick Helper | Site-wide keyword search and smart customer service, you can find everything you need.

  • Click Mr. Pocket icon icon on the upper right corner of the page, enter the question you want to ask, and find the answer anytime, anywhere.
  • Click Magnifier icon on the upper right corner of the page and enter keyword to search all features of the APP.

 


 

Tip 2:Activity Homepage|Customize homepage and set shortcuts to personalize your APP

Click Edit on the upper right corner of the page blocks.
Design and create your own homepage.

      

 


 

Tip 3:Switch Transfer Account |The KGI APP intelligently defaults the account with a higher balance as the payment account. You can freely switch it!

Before entering the transfer amount, you can freely select the transfer account by clicking the "v" symbol on the upper right corner.
Navigation: Transaction → Transfer / Remittance
 

 


 

Tip 4:Fill out a transfer note| Enter a note up to 10 words under the transfer amount to view transaction details clearly

  


Tip 5:Transaction details in past one year|Click Magnifier icon, leave no details overlooked

Click the account card you want to check on the "Overview - Deposits" page, view the account balance and the details in the last one month.
  • Use the filter “Last 1M ▼” to select the transaction date and the transaction type you want to check.
  • Click ”Magnifier icon” and input keywords to search the transaction details for the last 12 months.
 ✓ Navigation: Overview  Deposits  Click the account card you want to check 

       

 


 

Tip 6:Customize the transfer account| Effortlessly manage your transfer list by modifying the nickname of payment accounts and sorting the account order list

  • Search the payment accounts: Input the account name or no. to get the payment account.
  • Click Edit on the upper right corner of the page, and then click Pencil icon to edit the nickname of Personal KGI Account, Designated Account and Frequently Used Account.
✓ Navigation: Transaction  Transfer / Remittance  Edit
  

 

Tip 7:Fast Login and Transaction|Fast Login with a biometric / pattern password

Biometric (Face/Fingerprint) or pattern password can be enabled after device binding. Quick login without entering password!
Navigation: Personalized Settings → Settings  Fast Login and Transaction

 

 


 

Tip 8:Service Settings| Streamline your digital financial experience with our convenient selection of commonly used functions

Electronic passbook delivery, Managing designated accounts, Risk assessment questionnaire…, fulfill every requirement with ease.
✓ Navigation: Personalized Settings  Settings  Preference

 

  

✓ List of Preference Settings:

Service

Transfer

Password

Investments

Agreement

Other 
Bank Card Activation

Managing Designated Accounts

Credit Card Cash Advance Password Setting


Risk Assessment Questionnaire

Consent to Use of Client Data

 Loss Report Service



Electronic Passbook Delivery

Trust Inward Transfer Account Setup

Recommendation Agreement

Salary Statement Query

Suspension of Account Transfer

KGI Securities Settlement Account Settings

KGI Securities Agreement to The Use of Personal Data

Binding Mobile No. to Account

 

Credit Card Installment Agreement

 Interbank Cardless Withdrawal Setting  

 

Tip 9:Scheduled Transaction Management| Efficiently manage your scheduled transaction list, ensuring a clear and organized view at a glance

Click on Sched. Trans. Mgmt. on the transaction page to take each appointment transaction in control.
You can check, edit or cancel scheduled transactions with ease.

✓ Navigation: Transaction → Sched. Trans. Mgmt.

 

    


 

Tip 10:Turn on App notification of credit card transaction and service |Receive real-time purchase notification !

✓ Navigation: Personalized Settings  Settings   Preference - Reminder Alert Settings → Credit card transaction and service