Contact us

I.Contact information

For tailored banking solutions, please contact our Hong Kong Branch business team.
General Enquiries and Service Hotline : +852-2746-8588 (Monday to Friday 9:00 to 16:00 HKT)
email:  customerservices@kgi.com
Address: Room 1206-09, 12/F, Three Pacific Place, 1 Queen's Road East, Admiralty, Hong Kong

II.Customer Feedback and Complaint Channel

At KGI Bank, our core value is customer first and we strive to provide you with the best services.
If you have any feedback or complaints, please contact us at Feedback_hkb@kgi.com

III.Personal Data and Privacy

For change of address and/or update other personal details, please contact the Data Protection Officer at data_hkb@kgi.com